My name is Dustin Dimisa and as the CEO of ICG I want to talk to you about your experience with mortgage lending.
The mortgage market is currently in a period of change and with that change there is the opportunity to create new strategies for the home loan process. Often, clients find the loan process invasive and difficult.
I want to pioneer a movement, to bring our consumers to speak directly with myself, and to have those hard conversations others aren’t having, where we learn about the pain points of your experiences. Direct feedback will help create change.
Updates
- 03 Mar, 2021
Dustin DiMisa and ICG Expand Services
Dustin DiMisa, founder and CEO of Intercontinental Capital Group, Inc., recently announced plans to expand ICG’s services into a new …
- 29 Oct, 2018
ICG named among fastest-growing companies
The team and I at InterContinental Capital Group (“ICG”) announced today that we have been named to the prestigious Inc. …
- 26 Mar, 2018
2018- A New Year
With interest rates rising in the first quarter of 2018, it is more important than ever that we are communicating …
- 27 Jun, 2017
Dustin DiMisa Looks Back on his Mission
The mortgage industry is currently in the middle of a major transition period. Dustin DiMisa has seen the silver lining …
- 09 Jun, 2017
Making Your Experience More Enjoyable
Looking at today’s news, the fact that first quarter organizations are down 34% confirms my decision to launch consumer connect. …
- 07 Jun, 2017
Ultimate Goal in Sight
Consumer Connect is not just about the consumers but about connecting with the employees. This project gives me feedback that …
- 30 May, 2017
Commitment to Connecting
The Consumer Connect project continues to excite me every single day! Every day I wake up excited about the opportunity …
- 02 May, 2017
A New Week Will Bring New Insight
The week has begun and I am back to making my phone calls today. I find it’s harder to get …
- 26 Apr, 2017
Rewarding Day of Calls
Today was a rewarding day of calls! I spoke with five consumers who were all pleased with their experience. For …
- 25 Apr, 2017
Second Week of Calls in Full Swing
I’ve had some really great calls today. Getting in touch with consumers again has given me some great insight into …
- 19 Apr, 2017
The First Day of Consumer Connect
Today is the official launch of Consumer Connect. I am happy to say I just completed my first round of …
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20 Feb, 2017The Mission of Consumer Connect
After over a decade of working in the mortgage industry, I've seen a lot of change. Most importantly, I've seen …
I want to learn about the good, the bad, how we helped, and any difficulties consumers experienced. I want to build trust with past clients, and learn how our products helped. I am hoping the direct communication I have with customers will create a more efficient process for everyone. Your stories will give me insight into the consumer process and how we can improve the mortgage industry. Help raise awareness for this program so that we can make home loans better for everyone.