My name is Dustin Dimisa and as the CEO of ICG I want to talk to you about your experience with mortgage lending.

I’m Dustin Dimisa and I built Intercontinental Capital Group into a workforce of over 2,000 employees, creating over 10,000 jobs.  ICG has funded over $10 billion in mortgage production consistently.

I want to pioneer a movement, to bring our consumers to speak directly with myself, and to have those hard conversations others aren’t having, where we learn about the pain points of your experiences. Direct feedback will help create change.

Updates

  • Dustin DiMisa Looks Back on his Mission

    The mortgage industry is currently in the middle of a major transition period. Dustin DiMisa has seen the silver lining …

  • Making Your Experience More Enjoyable

    Looking at today’s news, the fact that first quarter organizations are down 34% confirms my decision to launch consumer connect. …

  • Ultimate Goal in Sight

    Consumer Connect is not just about the consumers but about connecting with the employees. This project gives me feedback that …

  • Commitment to Connecting

    The Consumer Connect project continues to excite me every single day! Every day I wake up excited about the opportunity …

  • A New Week Will Bring New Insight

    The week has begun and I am back to making my phone calls today. I find it’s harder to get …

  • Rewarding Day of Calls

    Today was a rewarding day of calls! I spoke with five consumers who were all pleased with their experience. For …

  • Second Week of Calls in Full Swing

    I’ve had some really great calls today. Getting in touch with consumers again has given me some great insight into …

  • The First Day of Consumer Connect

    Today is the official launch of Consumer Connect. I am happy to say I just completed my first round of …

  • A New Year

    With interest rates rising in the first quarter of 2025, it is more important than ever that we are communicating …

  • Dustin DiMisa and ICG Expand Services

    Dustin DiMisa, founder and CEO of Intercontinental Capital Group, Inc., recently announced plans to expand ICG’s services into a new …

  • Dustin Dimisa Consumer Connect
    The Mission of Consumer Connect

    After over a decade of working in the mortgage industry, I've seen a lot of change. Most importantly, I've seen …

I want to learn about the good, the bad, how we helped, and any difficulties consumers experienced. I want to build trust with past clients, and learn how our products helped. I am hoping the direct communication I have with customers will create a more efficient process for everyone. Your stories will give me insight into the consumer process and how we can improve the mortgage industry. Help raise awareness for this program so that we can make home loans better for everyone.